I remember, somewhat fondly, my first PDA (the original Palm). It had an Infrared port that allowed you to “beam” your business card to another similarly equipped Palm devices. I remember thinking, this is great, this will spell the end of paper business cards. Well, too many years later, we are still a drift in [...]

Anyone who has been in IT for a while, has been hit with users bringing you their solutions, and asking for help to implement, rather than explaining their problems and asking for help developing potential solutions. If you are not careful, you can easily get caught up in the trap of providing good customer service [...]

Can “Geek Chic” help reverse the IT staffing shortage? This is an interesting article I read at www.ITBusinessEdge.com about the shortage of IT staff and how we aren’t doing enough to attract High School and College kids to follow a technical track. Athough it touches on the [...]