With the release of Windows 7. Microsoft has addressed most of the issues with Vista, but have still make things far more complicated than they need to. The graph below is a little tongue in cheek, but really…. in this day and age, why can’t we have an OS that is Stable, User Friendly AND [...]

Anyone who has been in IT for a while, has been hit with users bringing you their solutions, and asking for help to implement, rather than explaining their problems and asking for help developing potential solutions. If you are not careful, you can easily get caught up in the trap of providing good customer service [...]

Well the big news this week is the acquisition of Business Objects (they don”t like it shortened to BO, but it’s just natural to do so) by ERP giant SAP. (SAP buys Business Objects) SAP paid dearly to get BO, $6.8 billion to be precise. The question is [...]